Return Policies

Wrong Item Ordered by Customer

Replacement part must be logged in as a separate new order. Log a trouble ticket indicating wrong part ordered. Customer will purchase an RMA number and receive a full refund for the wrong item ordered. We will have the incorrect part picked up via FedEx call tag. Please Note that no credit will be given unless the product is returned in brand new condition including the original packaging. This will be determined by inspection upon receipt the the product back to our warehouse. Once received back and inspected (up to 7 days), if found in new condition we will credit the original purchase price. General Return Request Return for Exchange Replacement part must be logged in as a separate new order. Log a trouble ticket indicating customer wants to exchange for another product. Customer will purchase an RMA number and receive a full refund for the wrong item ordered. We will have the incorrect part picked up via FedEx call tag. Please Note that no credit will be given unless the product is returned in brand new condition including the original packaging. This will be determined by inspection upon receipt the the product back to our warehouse. Once received back and inspected (up to 7 days), if found in new condition we will credit the original purchase price. Return for Refund Log a trouble ticket indicating customer wants to return product for a refund. Customer will purchase an RMA number and receive a full refund for the wrong item ordered. We will have the incorrect part picked up via FedEx call tag. Please Note that no credit will be given unless the product is returned in brand new condition including the original packaging. This will be determined by inspection upon receipt the the product back to our warehouse. Once received back and inspected (up to 7 days), if found in new condition we will credit the original purchase price.